Project and Program Delivery
We run the work end to end. Planning, budget, risk, vendor management, reporting, and the awkward conversations that keep a schedule honest.
Disciplined Delivery. Enduring Results.
Project delivery and organizational consulting.
AQ Professional Services Inc. plans, governs and delivers the programs that organizations cannot afford to get wrong. We work with school boards, colleges, municipalities, agencies and regulated business across Canada and the United States.
The people named in the proposal are the people who do the work.
14,000+
Staff reached by programs we have led
$30M+
Enterprise IT portfolio governed and prioritized
95%
Adoption achieved against a fixed compliance deadline
2021
Incorporated in Ontario, in continuous practice since
What we do
Six things, done properly.
Some clients need one of these. Most need two or three running together.
PMO Design and Uplift
Setting up a project office, or fixing one that produces reports nobody reads. Intake, gating, prioritization and a reporting line executives will actually use.
Strategy, Planning and Roadmaps
Where you are now, where you need to be, and a route between the two that survives a budget cycle. Includes strategic planning facilitation and technology roadmaps.
Organizational Design and Process Improvement
We map how the work actually runs today, then redesign structure, roles and workflow around what we find on the ground.
Change Management and Adoption
A rollout is only finished once people are actually using the thing. We plan the communication, build the training and measure whether it took.
Procurement and Vendor Selection Support
Requirements through to contract start. We have sat on both sides of this, which helps when the responses arrive and the demos start.
How we work
Four habits, on every engagement.
None of this is unusual. Doing all four on every job is the harder part.
01
Start with what you already have
Org charts, budgets, position descriptions, prior studies, the report from three years ago that never got implemented. Reading it first means interviews are spent on what the paperwork cannot tell us.
02
Talk to the people who will not speak up in a meeting
One-to-one interviews and an anonymous survey, reported only in aggregate. That is where people tell you what is actually wrong. They will not do it in front of their manager.
03
Show the trade-offs
Every recommendation carries its impact, cost and feasibility. Leadership should be choosing between options they understand. Too often they are handed one and asked to approve it.
04
Leave behind something that outlasts us
Measures, named owners and dates. It is how you make sure nothing agreed in week three quietly disappears by week thirty.
Selected work
Programs we have delivered.
Client names are withheld on this page. They are named, with contactable references, in proposals and on request.
Ontario public school board
Unified Communications Transformation
Replacement of legacy voice infrastructure with cloud telephony and a contact centre platform, across every school and administrative site in the organization.
2023 to 2025 · 24 months
Ontario public sector body
Multi-Factor Authentication Rollout
Organization-wide identity and access control rollout against a fixed compliance deadline, reaching 95 percent adoption within target.
2023 to 2024 · 14 months
Regulated financial technology provider
Enterprise Endpoint Modernization
Operating system and cloud platform modernization for a regulated business, delivered against vendor end-of-support dates.
2023 to 2025 · 20 months
Our software
We also built the tool we wanted.
Luceryn is our own project, client and service management platform. It came out of years of running programs on software that was never designed for them. Clients can work in it during an engagement, or license it on its own and keep it afterwards.
Either way, we are the implementation partner.
For procurement teams
The facts you need for a bid file.
| Legal name | AQ Professional Services Inc. |
|---|---|
| Jurisdiction | Province of Ontario, Canada |
| Corporation number | 2864720 |
| Business number | 779155704 |
| Incorporated | 3 September 2021, in good standing |
| Office | Vaughan, Ontario, Canada. The firm operates remote-first across Ontario. |
| Authorized contact | Mohammad Aqdas Qasem, President. mqasem@aqproservice.com, +1 (647) 972-4614 |
| Insurance | Commercial general liability and professional liability cover is placed to the limits each contract requires, with certificates provided prior to contract execution. |
| References | Contactable client references provided with any proposal or on request. |
Tell us what is stuck.
A short conversation is usually enough to work out whether we are the right firm for it. If we are not, we will say so.